ChiroTouch’s CTAcademy to Host “Why Patients Leave—But Rarely Say Goodbye” Webinar with William Esteb

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San Diego, CA—April 26th, 2016—ChiroTouch™, the nation’s leader in chiropractic software, is pleased to announce the upcoming webinar “Why Patients Leave—But Rarely Say Goodbye” with William Esteb.  This webinar is scheduled to air live for one hour on Thursday, April 28th, 2016, at 10:00am PST.

“A patient’s decision to end care does not have to be a negative or an awkward experience,” said Robert Moberg, CEO of ChiroTouch.  “We’re looking forward to presenting this webinar and giving the attendees the strategies they need to position a patient’s last visit into an opportunity for growth.”

Most chiropractors have an impeccable new patient process, but few remember to think about the goodbye process. Neglecting this important procedure costs chiropractors dearly—reducing referrals, decreasing reactivations and producing awkward encounters at the grocery store with former patients.  This webinar will help chiropractors acquire the head space and action steps necessary to end the needless drama that occurs when patients want to discontinue care.

In this webinar, attendees will learn:

*  How to neutralize the “once you go to a chiropractor…” myth
*  Why patients are reluctant to announce their last visit
*  10 warning signs that a chiropractor is“parenting” patients
*  How and when to install a “chiropractic covenant”
*  Why a chiropractor’s consultation is more important than the ROF

ChiroTouch offers two ONC certified EHR chiropractic software systems, one cloud-based and one on premise.  Both systems are designed from the ground up to maximize efficiencies for virtually every process, including patient self check-in, scheduling, SOAP notes, billing, interoffice communication, and more. ChiroTouch has developed its HIPAA-compliant systems to drastically reduce the time it takes to perform tasks that chiropractors are already doing, thus giving chiropractors more time to see more patients—resulting in increased referrals, improved efficiencies, and a direct, measurable impact on practice profitability.

Other recent webinar topics include “ICD-10: It’s a Marathon, Not a Sprint,” “The Secret Recipe to Grow Your Practice,” and “Keeping More of What You Make.”  The ChiroTouch webinar programs and the attendees have benefited from speakers such as Dr. David Jackson, Garrett Gunderson, Dr. Patrick Gentempo, Dr. Bob Hoffman, Dr. David Fletcher, and many more.  This cross-section of the most influential and recognized coaches and speakers has made for a very robust and popular series of webinars.

To join this webinar, visit