San Diego, CA – June 28, 2010 – ChiroTouch™, the nation’s leader in chiropractic software, has reached a milestone in issuing over 180,000 appointment reminders through its CTReminders software service, part of the ChiroTouch system.
“One of the biggest detriments to practice profitability occurs when patients fail to show up for their scheduled appointments,” said Robert Moberg, President of ChiroTouch.“To significantly mitigate the issue, ChiroTouch offers its family of practices CTReminders, which automatically reminds the patient about their upcoming appointment via email or text message. And it’s been a major success.”
With CTReminders, practices are seeing a significant decrease in missed patient appointments. In just the last nine months, CTReminders has reached out to patients with 181,801reminders sent via text message or email. This has saved an estimated 39,996 appointments (based on percentages of missed appointments prior to incorporating CTReminders) with practices realizing approximately $486,000 in total recovered revenue.
Chiropractic software designed from the ground up to maximize efficiencies for virtually every process, including patient self check-in, scheduling, SOAP notes, billing, interoffice communication and more, ChiroTouch has developed its HIPAA-compliant system to drastically reduce the time it takes to perform tasks that chiropractors are already doing. That gives chiropractors more time to see more patients—resulting in increased referrals, improved efficiencies, and a direct, measurable impact on practice profitability.
“We’re really encouraged to see the adoption of our CTReminders software service,” added Robert. “And between August of 2009 and March of 2010, we’ve seen the average number of reminders sent per practice increase by over 100%. It’s clear practices are seeing the benefit in having a software system that actually partners with them in mitigating what has been a serious concern for many offices. Now, with CTReminders, they can simply set their reminders and watch their waiting rooms fill up with returning patients.”