Answers to Common Billing Questions

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Can you give me an accurate figure for the outstanding Accounts Receivables for your office? Can you tell me which services or which insurance companies provide the biggest share of your cash flow? Is your cash flow tight?

It may come as a surprise to you that many Doctors I speak with can only provide a guesstimate as to how much is outstanding with their accounts receivables. Just as in any good chiropractic office, acute care does not really get to the root of a patient's problem; a long-term strategy for optimal function is the best goal. Your ChiroTouch Software can provide you with the information you need to get rid of your pain and create a healthy business for the long term.

Each month a thorough audit can be accessed through ChiroTouch Reports for both your Aged Payor Receivables and your Aged Patient Receivables. You can do this yourself or have a trusted staff member print it up for you. If you so desire, it can be exported to Microsoft Excel with just a few clicks of your mouse. These monthly audits will provide invaluable information regarding any coding issues, accounts which need to be appealed and the name of patients who have not paid their balance but are actively being treated. Follow up is easy with the information at your fingertips!  In most cases, the Doctors who do this on a monthly basis will see their collections go up by the thousands.

HealthWise Professional Billing is owned and operated by Dr. Robert Carpenter, a third-generation Chiropractor and 31-year veteran of the profession. His experience includes owning and operating 8 clinics simultaneously in conjunction with a physical therapy and rehab company as well as developing a professional billing company.  Adam Cerasoli as Executive Director for HealthWise Professional Billing has helped Dr. Carpenter in reaching his goals and can help you do the same.

As a partner with ChiroTouch, I would like to offer a free, discreet Accounts Receivables Analysis, which only takes about 30 minutes, to any Doctor who currently uses the ChiroTouch Chiropractic Software. Please feel free to contact Adam with any questions regarding our services or if you just want to utilize the free Accounts Receivables Analysis.

Adam Cerasoli is the Executive Director for HealthWise Professional Billing or visit